Prepaid Data

Prepaid Data services lets you read and send emails and access the Internet using your phone while traveling.

Benefits

  • GPRS data is available in 130 countries
  • 3G data is available in 45 countries
  • Rates start from $2.50 per MB (or 24.4c per 100kb)
  • It is prepaid, so no large unexpected bills when you return home!
  • No contracts, no credit checks and no monthly fees
  • Works with all handsets, except Blackberry email.

Coverage

Prepaid GPRS Data is available in 130 countries.

Prepaid 3G data is available 45 countries. In order to access pre-paid 3G data, you must have a 3G phone and you must select the applicable 3G network operator for the country you are in.

Tip 1: In order to access Prepaid Data you may need to select a different network from the network on which you make and receive calls.

Tip 2: 3G is a relatively new standard, and in general is only available in major cities.

Tip 3: The majority of GPRS phones can download data at speeds of up to 24kbps (kilobytes per second), and upload data at speeds of up to 14 kbps. 3G speeds are generally significantly faster than GPRS (although they vary by handset model). If you wish to use your phone for accessing the internet and responding to email, we recommend purchasing a 3G phone.

Tip 4: Many smart phone handsets automatically run applications that will use data such as push email, weather applications, location services, etc. We recommend that you disable automatic applications on your Smart phone when roaming.

Tip 5: You need a minimum balance of $5 in order to use data. If you get an error message, disable data roaming, top up your account and then re-enable data roaming.

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Rates

Rates are based on kilobytes of data used, and are charged at 99c per MB when connected to T-Mobile or $15 per MB when connected to AT&T in the USA . The minimum charge is for 100KB and further usage is charged in increments of 100KB. A minimum charge of 50c per session applies.

Examples
Sending a 500KB photo via email using a smartphone will cost 50c in the USA when connected to the T-Mobile network and $7.50 when connected to the AT&T network.

Key Countries Rates (US$ per MB)
United States (T-Mobile) 0.99
Czech Republic, France, Germany, Ireland, Spain, UK 2.50
Australia, Bulgaria 5
Canada, Finland, Netherlands, South Africa, Tanzania 10
Belgium, Caribbean, Denmark, Indonesia, Italy, Mexico, Sweden 15
United States (AT&T) 15
Croatia, India, Israel, Portugal, Russia, Singapore 20
Austria, Brazil, Egypt, Greece, Hong Kong, Morocco, Nigeria, UAE 25
Chile, China, Japan, New Zealand, South Korea, Switzerland, Thailand, Turkey 30

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Configuring Your Phone

Your phone must be configured to work with our Prepaid Data service.

Click here to Configure your Phone

If the automatic phone configuration process does not show your model of phone, please click here for instructions on how to manually configure your phone. View user guide to configure your iPad (426KB PDF)

Please note: WAP and Internet access, email, instant messaging, and MMS are features of many phones, but not all. Prepaid data is required to enable these features if they are available on your phone. Please check which features are supported by your phone.

You can enable or disable a data connection to your SIM card. To enable data dial 313. To disable data dial 312.

Setting up email

View user guide for full instructions (52KB PDF)

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