The level of security is no more or less than a standard phone call. email@example.com staff and anyone else are unable to 'intrude' or monitor your calls.
PIN, Secret word, minimum level of ID prior to any admin task.
Yes. Important details, such as credit card, PIN and information stored in the Travel Vault, transmitted to and from firstname.lastname@example.org are fully encrypted using SSL certificate sites.
email@example.com policy does not allow access to our databases for any parties other than firstname.lastname@example.org personnel. We do not sell customer details.
The only people in ekit that can view your credit card information are the Customer Service Agents who you speak to when you recharge your account.
No. ekit does not retain credit card details.
Phone Customer Service and tell them your situation. They will ask you the answer to your secret question, and if you correctly answer it they will tell you your account number and generate a new PIN for you.
High Commercial Grade, just one level below Military Grade. No-one, not even us, can access your Travel Vault without your pass phrase.
If you would like more help using ekit, feel free to contact Customer Service by sending an email to email@example.com
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